ARMA Q ACCREDITATION – AN ASSURANCE OF CUSTOMER PROTECTION

MLP becomes the first London-based residential management agent to achieve ARMA Q accreditation

ARMA is the UK’s leading trade association for residential managing agents. It is dedicated to promoting the highest standards of professionalism amongst its membership.

Recently, ARMA introduced a new regulatory regime for members - ARMA-Q, which raises standards of leasehold management and establishes new safeguards for leaseholders.

Self-regulatory principles

We’re very proud to announce that MLP was the first London-based managing agent to be part of ARMA-Q. Our clients can be even more assured of enjoying first-class service thanks to ARMA-Q’s professional self-regulation process that guarantees the highest levels of ethics.

In addition, we are proud to demonstrate ARMA-Q’s demands for best practice in all dealings between residential managing agents, intermediaries, landlords and leaseholders.

As a member of ARMA-Q, MLP works to exacting professional standards which are specific to managing agents – and we’re regulated by an independent panel of members. Each has an active professional knowledge of the leasehold sector – and, most important for managing agents’ clients, leaseholders are represented on the panel.